Frequently Asked Questions
Everything you need to know about shopping with Edwards & Co.
What is the standard shipping timeframe?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days. All orders placed before 2 PM EST are processed on the same day.
What is your return and exchange policy?
We accept returns and exchanges on all unworn items with original tags attached within 30 days of purchase. Please note that intimate apparel and final sale items are non-returnable.
How do I find my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.
Are your materials sustainably sourced?
At Edwards & Co, we prioritize quality and ethics. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.